Password Security

Always change your password every couple of months, never divulge your password to 3rd parties. Who, you don't know. Always use passwords for example Name123!*@js this format of password is more secure than. Common passwords that can be guessed (Password123 or Summer123 or even your name 123). If you would like to sign up for IT Support Tips sent to your email each month. Please sign up on our main Support Site Page.. If you ever need to give a password to IT Support from TheBigGreenPhone.com - Always change your password immediately after support has finished providing support.

A how to link is provided on how to change your password, just click How to.. and this link will show you, step by step change and update your password.

Remote Support Software - TeamViewer

When you click the picture to my left (Remote), this will bring you to a TeamViewer website, where your IT Support Tech will instruct you how to install to your PC, also what package is the right one for your computer.

When completed IT Support will ask for Remote ID and Password, This will then start a remote session with the IT Support Technician. If your any doubt how the software works, we have provided a DEMO Video below, to show how it works. All you need to do is click DEMO. It will open the official TeamViewer Demo video on YouTube.

Also we would encourage customers if they don't feel comfortable with Techs remoting into their machine. We can provide an in person support service. So you will always feel at ease with our support services.

When onsite we can complete a demonstration of how the remote service works, while onsite.

Area's covered

Cavan, Louth, Monaghan, Some Area's of Meath, Westmeath. Leitrim, Sligo, Galway, West Dublin, Kildare, Longford

Contact us

Email : support@thebiggreenphone.com

Phone # : Not public on Site to protect us from Scams & Spam

How to contact us : Support email above or contact page.