House Rules for Shops
House rules for “Shops”
May 1st 2025
Shops must adhere to the Consumer Protection Act 2007, the Sale of Good Acts 1980 and all other relevant legislations.
All Shops must also be familiar with the Distance Selling Regulations (refunds, warranty, etc) and consumers’ legal rights published by the National Consumer Agency (www.nca.ie).
All shops are asked to display their own refunds and exchange policies on the site. If there is a failure to do so, the standard Distance Regulations exchange and refund policies apply (30 days to make an exchange or apply for a refund).
Under the European Communities Regulations (Directive 2000/31/EC) Regulations 2003, all Businesses must provide the following details when
setting up an account with us:
- Full contact details of business
- Clear indication of prices, tax and delivery costs if relevant
- VAT number if your online activities are subject to VAT
- Proof of registration and approval of competent authority if selling Food items
Please read our general rules before posting your first listing.
In addition to these rules, shops are committed to:
- Post ads with accurate details and photos
- Not edit an ad’s description to change it to a different item
- Only post one item per ad, and only choose one category for your ad. Multiple and duplicate ads will be deleted
- Post the same (or lower) asking price as advertised on their website/store, etc
- Complete the deal on TheBigGreenPhone.com.
- Shops may not use TheBigGreenPhone.com to direct buyers to another site
- Only post ad with items for sale.
- No ads are allowed that are purely for showing stock/inventory.
- Ad limitations apply
* Shop accounts may not be used to buy items on TheBigGreenPhone.com. You will need to register a personal account. If in doubt contact us on our support page if your unsure ?
Breaches of these policies may result in a range of actions, including:
- Account Deleted
We reserve the right to edit and delete ads from our site at anytime and without prior notice.